We strive to provide the highest quality broadband access available. Every internet provider has a limited amount of capacity leading to their internet backbone. (Although we've got a SERIOUS pipe coming into our network). We've developed a unique way of managing our network, which provides for faster experience for everyone:

  • Rather than just merely limiting or putting a hard-limit on the amount of data (the size of your "pipe") you can push-- we've implemented a class-based sharing system.
  • On most of our accounts, we allow the customer to utilize the full potential of the wireless equipment, without hard limits.
  • If the system is ever maxed out, it will start assigning priorities. Typically done by a factor of 2. (Customers in Tier 1 will be allocated twice as much bandwidth as Tier 2, but those customers on a lower tier won't have to worry about being left with the internet "scraps".)
  • Most of the time, the user will not even realize this prioritization system is in place, and will usually enjoy near maximum speeds of the equipment. Actual speeds will vary depending on location, signal level, and other factors, but are prioritized to provide a minimum of 128kbps at all times to all customers.
  • Nearly all customers will find that the service is provided as a "prioritized best-effort" service, is more than adequate for all their needs.
  • If you have specific bandwidth requirements, we encourage you to sign up for an account which will guarantee a certain quality-of-service level at all times.
  • Below is the bandwidth priority map currently implemented:

 

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